A sensational case has come to light of some unauthorized individuals having access to the information of the users due to the breach of the data of the recently started airline Akasa Air.
According to news agency PTI, Akasa Air, which started operations on August 7, has apologized to its customers for the disturbance and itself has informed CERT-In about the matter.
According to information posted on the company’s website, on August 25, some temporary technical glitches were reported regarding login and sign-up services. “As a result, information about registered users of Akash Air such as name, gender, e-mail address and phone number has become available to certain unauthorized persons,” the airline said.
The airline clarified that apart from this information, no other information related to travel or information about travel records and payments has been disclosed. Anand Srinivasan, Co-Founder and Chief Information Officer, Akasa Air, said system security and security of customer information are of paramount importance to the airline.
He added that our focus has always been to provide a safe and reliable customer experience. While comprehensive protocols exist to prevent such incidents. We have taken additional measures to ensure that the security of all our systems is further enhanced.
The airline is expecting to operate over 150 weekly flights by the end of September. The company recently started flight service on the Bangalore-Mumbai route. The airline started operations on 7 August. The company is now operating flights on 3 routes…Mumbai-Ahmedabad, Bengaluru-Kochi and Bengaluru-Mumbai route.
At present, the airline will operate two flights a day on the Bengaluru-Mumbai route. The airline will also start flight services on the route connecting Bengaluru to Chennai from September 10. Akasa Air has said it expects the number of weekly flights to exceed 150 by the end of September.
The company has so far announced flights on 6 routes for 5 cities… Mumbai, Ahmedabad, Kochi, Bangalore and Chennai. At present, the airline has 3 aircraft. It plans to add one new aircraft every two weeks and will have 18 aircraft in its fleet by the end of March 2023.